Accessibility Standards Training

• Customer Service Regulation
• General Requirements
• Employment Standard
• Information and Communication Standards
• Transportation and Built Environment Standards

• Understand the different disabilities;
• Be able to communicate with people with disabilities;
• Recognize some of the barriers people with disabilities can face and how to assist;
• Understand the general requirements in the areas of customer service, information and communication, employment, transportation and built environment regarding disabilities;
• Understand and meet the requirements of the Human Rights Code regarding disability;
• Develop and implement compliant accessibility policies and plans.

This Accessibility Standards online training course was designed for organizations doing business in Canada.

This course is delivered as an on-line e-learning course. All you need is a computer, access to the Internet - and you are ready to go! This e-learning course is designed to help you learn at your own pace and in your own environment at your own convenience.

During checkout, you can choose to register as a single learner or select a multiple learner license. With a multiple learner license you will act as an administrator and add learners from your company. Also available in French.

Content for this course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS), and reviewed by labour, employer and government representatives to ensure a balanced perspective.

The cost is based on the total number of seats purchased. Multi-seat pricing is based on the single user seat price with the following volume discounts applied: