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Service and hospitality sectors across Ontario are experiencing growing threats of workplace violence and harassment, such as uncivil, disrespectful, and abusive behaviours. This session will discuss why these behaviours are on the rise and how to effectively de-escalate individuals using an approach of caring, understanding and validating. We will explore how employers can create a comprehensive program and equip workers with the necessary skills to manage violence in the workplace.
This strategy aims not only to prevent violence and harassment, but also to create a safer environment for employees, emphasizing the importance of a psychologically safe workplace. Participants will be provided with a number of free resources to either begin implementing a workplace violence and harassment program in their workplace, or to expand and improve existing initiatives.
WSPS Safety Connection events are focused, timely virtual sessions that address hazards and risks in the Agricultural, Manufacturing and Services Sectors. AVAILABLE AT NO COST to all health & safety professionals across the province and across Canada.
These events are suitable for all WSPS members and customers within any industry who wish to expand their health and safety knowledge, share best practices and network with their peers.
