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Investigating Accidents and Incidents

Duration: 0.5 Days

UPDATED & IMPROVED! Learn about the purpose and benefits of an investigation; legal reporting requirements; and proven steps and techniques for conducting effective investigations.

Now Available through Virtual Classroom Training

Classroom Investigating Accidents and Incidents
Registration fee per person: $149.00

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Training Overview

The investigation of accidents and incidents is a core activity within a functional health and safety program. It is also a key requirement in the Safety Group program. In addition, certain types of incidents must be investigated and reported by law. This half-day instructor-led course is designed to help your company:

  • Learn from workplace accidents & incidents by identifying and addressing gaps in your OHS program.
  • Prevent costly recurrences.
  • Reduce future risks & costs.
What topics will be covered?
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  • The meaning of the terms 'accident' and 'incident'
  • The impacts of incidents
  • The importance of investigating incidents
  • Incident investigation legislation
  • Types of incidents
  • Steps in the investigation process
  • People, equipment, material, environment and process factors
  • The incident causation model
  • Methods for controlling hazards
  • Completing an investigation report
What are the benefits?
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This course equips workplace parties with the essential knowledge, skills and tools to conduct investigations and prevent costly recurrences.


Participants will:

  • Describe the difference between 'accident' and 'incident'
  • Explain the impact of incidents
  • Describe the importance of investigating incidents
  • Explain the legal requirements for investigating and reporting incidents
  • List the steps in conducting an investigation
  • Complete an incident investigation
Who is this recommended for?
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This solution is suitable for all WSPS sectors that are regulated by Ontario's Occupational Health and Safety Act.

The course is intended for anyone who may conduct investigations including:  

  • Managers & supervisors
  • JHSC members (both certified & non-certified)
  • Health and safety representatives
  • Others responsible for health and safety in the workplace
How can training be delivered?
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This course is available in a public classroom, either in-person and/or virtually. Private delivery is available for employees in your workplace, either in-person or virtually. Please contact Customer Care at 905 614 1400 or 1 877 494 WSPS (9777) for more information about private training options.

Important: Requirements for virtual training
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Virtual Training is currently available in English only. Participant requirements for virtual include a webcam, capable hardware, software & internet. Virtual sessions will be delivered using the Adobe Connect platform, supported on all major web browsers. Please view the Virtual Training FAQ for more details on virtual delivery.

Group Discounts
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Volume discounts for selected training, which have been marked throughout the catalogue, are shown below.


3-5 participants10%
6-9 participants 15%
10+ participants 20%
  1. Participants must be from the same organization
  2. Participants must register for the same course. However, course dates and locations can vary; CSA/WSPS courses excluded
  3. Registrations must be received by WSPS at the same time.